Help Centre

Welcome to the ASAP Supplies Help Centre

Whether you have a technical question about a product, need an update on your order status, or wish to return something, you should find everything you need in this help centre.

Question about your order or a product?

I want to return an item

You no longer require an item or have ordered something incorrectly

I have a problem with my order

You did not get what you expected or items have arrived damaged

I have a warranty claim

You have a product installed and need to submit a warranty claim form

I want to cancel an order

We recommend calling us if the items you ordered were in stock at the time of purchase, as our order processing is very fast

Where is my order?

Get an update on the status of your order

I need some paperwork

I need an invoice or a credit note

Product enquiry

Do you have a question about a product?

I want to make a complaint

Your feedback is important to us

FAQs

Still stuck? Read our FAQ's

Do you want to apply for a trade account or register?

Join ASAP Supplies today to benefit from a more personalised shopping experience

Join ASAP Supplies as a trade customer to benefit from an exclusive trade support team and trade pricing

Apply for a credit account

As a trade customer you can apply for a credit account

Need some help?

We aim for all of our customers to be extremely satisfied with all goods and services we provide.

Please do not hesitate to get in touch with our sales team should you have any queries about your return.

Call us on 01502 716993

Email us at customerservices@asap-supplies.com

Office Hours: 8.30am - 5.00pm

Help Centre

Welcome to the ASAP Supplies Help Centre

Question about your order or a product?

Do you want to apply for a trade account or register?

Need some help?

Get offers in your inbox