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About Us

 

Our Company

Based in Suffolk, ASAP Supplies is one of the UK's largest stockists of marine equipment and spare parts, offering over 12,000 stock lines specialising in products for maintenance, repair and overhaul requirements. With 31 years of experience supplying to Leisure, Trade and Commercial sectors, you can rely on ASAP to provide you with the right products and award winning customer service.

In May 2017, ASAP Supplies were acquired by Arleigh International Ltd, a Euro Car Parts company. Martin Gray, CEO of Euro Car Parts, said: “ASAP Supplies is a complementary fit with Arleigh and is a further enhancement of Euro Car Parts’ Specialist Products Division. This agreement further cements Arleigh as the market-leading distributor of products to the UK caravan, leisure and marine markets."

 

Why choose ASAP?

  • Award winning customer service
  • Trusted technical support on products
  • Exclusive discounts for Leisure, Trade and Commercial sectors
  • Over 12,000 stock lines from over 80 trusted brands
  • Same day dispatch if stock items ordered by 2:30pm (Mon-Fri)
  • Free UK & Ireland delivery on qualifying orders over £100 + VAT
  • Free ASAP van deliveries on a weekly basis to qualifying postcodes
  • Complete packages tailored to your requirements
  • Exclusive Trade support team
  • Hassle free returns

ASAP works with over 80 trusted brands such as Centek, Hella, Jabsco, Maestrini, Orbitrade, Victron, Parker Racor and many more. View our full range of brands.

 

Our Mission

At ASAP Supplies, we are committed to providing you with a high level of customer care and outstanding customer service.
"We do whatever we can to float your boat".
We act with altruism and we ask nothing in return.

We share - When we learn something, it’s our job to impart this knowledge to our customers.

By sharing with our family, we’re not only providing them with useful and practical information, but we’re inviting them to share a bit of themselves, too. The better we know each other, the better we can tailor a solid platform to offer the products and services they want. Quid pro quo.

We thrive on Knowledge - We’re driven by knowing everything we can, in superior detail.

Customers love to deal with companies that know their stuff, especially when a certain degree of technical know-how is required - so we do our best to have a great working understanding of all our products, and how they fit in to the bigger picture. This extends to knowing our customers too; becoming familiar with them and remembering how they work is crucial to developing strong bonds.

We're Honest - By being genuine and openly realistic, the customer can trust our brand.

This might include matching a customer to their ideal product based on their needs, or signposting the timescales of services. No matter how an opportunity manifests itself, by always being honest the customer will respect and value the ASAP brand for it.

We Innovate - With the latest technologies and methods at our fingertips, we ensure the interest of corresponding customers.

We must update our product ranges to stay in touch with the latest in marine technology, with a view to catering to those customers who operate within that scope. In addition, by utilising photo and video customer service tools, we are able to deliver a high level of customer satisfaction.

We get it right - We’re great at getting things perfect first time. When things do go wrong, we rectify the situation.

If we treat our customers well, they’ll forgive us if things go amiss from time to time. It’s our job to ensure that we not only solve the problem, but that we learn from it. We should always keep our knowledge up to date, and if in doubt, ask. We never provide unverified information. To ensure we maintain this value, we place utmost importance on training our staff to the highest standard.

 

Our Awards, Achievements and Associations

ASAP Supplies are a member of the British Marine Federation, the Marine Trades Association, the Canal Boatbuilders Association (membership no. 190), and BMF Engines & Equipment Manufacturers Association.

We always pride ourselves on our support to our customers and we are delighted to have won the 'Customer Focus Award - SME' in 2019 and the 'Excellence in Customer Service Award' at the Lowestoft & Waveney Chamber of Commerce Awards in 2015, 2017 and 2018! We are so proud to be regularly recognised for our Customer Service and the hard work put in by all of our team to ensure our customers are at the centre of our operations and strategies.

2019 - We are extremely delighted to have picked up the ‘Customer Focus Award - SME’ at the UK Customer Satisfaction awards 2019, recognising the hard work we put in to ensure our customers are at the centre of our operations and strategies. A very proud achievement for ASAP!

2019 - We have received an award from Parker Racor in recognition of sales growth for fiscal year 2018. Another great achievement for ASAP and we will continue to aim even higher!

2018 - We are proud to announce that we have once again been awarded the ‘Excellence in Customer Service Award’ for 2018 by the Lowestoft Chamber of Commerce - another great achievement and we couldn't have done it without our customers!

2017 - For the 2nd time in 3 years, ASAP has been awarded the ‘Excellence in Customer Service Award’ by the Lowestoft Chamber of Commerce - a great achievement.

2017 - ASAP Supplies have been acquired by Arleigh International, a Euro Car Parts Company. As a business, we will continue to trade as ASAP Supplies and maintain the familiar and high quality service that they have established over 27 years. We have a highly skilled team, that we believe will strengthen with the collaboration of our businesses, and it is very much business as usual for our customers and suppliers. Read the full press release.

2017 - We have now introduced a second van delivery service, in order to meet the demands of our Norfolk customers. This is in addition to our Suffolk van run on Wednesdays.

2017 - ASAP Supplies were awarded with the Boating Business Website Award at the MTA awards at the 2017 London Boat Show. We also signed an agreement with ZF Services UK at the show to become a distributor for their products.

2016 - We were delighted to get through to the finals of the Institute of Customer Service ‘SME Customer Focus Award’. Unfortunately we were pipped to the post – but being selected and receiving the recognition of the dedicated service team are a proud achievement for all at ASAP!

2016 - To meet our customers changing needs, we have opened a trade and Public counter – our 12,000 items off the shelf now available at our counter. We also extended our opening hours - 8 until 6 Mon to Friday and 8.30 to 12.30 on Saturday.

2015 - The ASAP van hits the road – back by popular demand. Our van is delivering locally on a Wednesday to get products out to our customers.

2015 - We are proud to have been awarded the ‘Excellence in Customer Service Award’ by the Lowestoft Chamber of Commerce in November 2015.

2015 - Our now former Director & Co-Founder, Peter Edwards - received the ‘Boating Business Lifetime Achievement Award’ at the MTA BB Awards ceremony held at London Boat Show 2015

2015 - For the 2nd time in 4 years, ASAP were presented the "Sales Growth Achievement 2014" award from the world leaders in fuel filtration - Parker Racor.

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