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About Us

 

Our Company

Arleigh International Ltd, a Euro Car Parts company, acquired A.S.A.P. Supplies Ltd in May 2017. Based in Suffolk, A.S.A.P. is one of the UK’s largest stockists of marine equipment and spare parts.

Established in 1989, A.S.A.P. provides a huge breadth of marine products for customers’ maintenance, repair and overhaul projects. A.S.A.P.’s offerings are supported by a highly-skilled customer service team that provide guidance across its vast product mix of more than 70 trusted brands.

Martin Gray, CEO of Euro Car Parts, said: “A.S.A.P. Supplies is a complementary fit with Arleigh and is a further enhancement of Euro Car Parts’ Specialist Products Division. This agreement further cements Arleigh as the market-leading distributor of products to the UK caravan, leisure and marine markets.

Our 'Why'

ASAP Supplies offers a comprehensive range of over 14,000 marine equipment and boat parts, and specialise in products for maintenance, repair and overhaul requirements. With over 25 years of experience dealing with marine products and spares for Leisure and Commercial boats of all sizes, you can rely on us to provide you with the technical knowledge and quality service when you need it most.

Why choose ASAP?
Customer focused service
Trusted and reliable project help and technical advice
Exclusive discounts for Leisure, Trade and Commercial sectors
Quality branded products
Quick delivery – order stock items by 3:30pm for same day despatch (Mon-Fri)
Complete packages tailored to your requirements
Hassle free returns

ASAP works with brands such as Centek, Hella, Jabsco, Maestrini, Orbitrade, Seaflow, Racor, Whale and many more. View our full range of brands here.

Our Mission

At ASAP Supplies, we are committed to providing you with a high level of customer care and outstanding customer service.
"We do whatever we can to float your boat".
We act with altruism and we ask nothing in return.

We share - When we learn something, it’s our job to impart this knowledge to our customers.

By sharing with our family, we’re not only providing them with useful and practical information, but we’re inviting them to share a bit of themselves, too. The better we know each other, the better we can tailor a solid platform to offer the products and services they want. Quid pro quo.

We thrive on Knowledge - We’re driven by knowing everything we can, in superior detail.

Customers love to deal with companies that know their stuff, especially when a certain degree of technical know-how is required - so we do our best to have a great working understanding of all our products, and how they fit in to the bigger picture. This extends to knowing our customers too; becoming familiar with them and remembering how they work is crucial to developing strong bonds.

We're Honest - By being genuine and openly realistic, the customer can trust our brand.

This might include matching a customer to their ideal product based on their needs, or signposting the timescales of services. No matter how an opportunity manifests itself, by always being honest the customer will respect and value the A.S.A.P. brand for it.

We Innovate - With the latest technologies and methods at our fingertips, we ensure the interest of corresponding customers.

We must update our product ranges to stay in touch with the latest in marine technology, with a view to catering to those customers who operate within that scope. In addition, by utilising photo and video customer service tools, we are able to deliver a high level of customer satisfaction.

We get it right - We’re great at getting things perfect first time. When things do go wrong, we rectify the situation.

If we treat our customers well, they’ll forgive us if things go amiss from time to time. It’s our job to ensure that we not only solve the problem, but that we learn from it. We should always keep our knowledge up to date, and if in doubt, ask. We never provide unverified information. To ensure we maintain this value, we place utmost importance on training our staff to the highest standard.

Our Awards, Achievements and Associations

A.S.A.P. Supplies are a member of the British Marine Federation, the Marine Trades Association, the Canal Boatbuilders Association (membership no. 190), and BMF Engines & Equipment Manufacturers Association.

2017 - For the 2nd time in 3 years, A.S.A.P. has been awarded the ‘Excellence in Customer Service Award’ by the Lowestoft Chamber of Commerce - a great achievement.

2017 - A.S.A.P. Supplies have been acquired by Arleigh International, a Euro Car Parts Company. As a business, we will continue to trade as ASAP Supplies and maintain the familiar and high quality service that they have established over 27 years. We have a highly skilled team, that we believe will strengthen with the collaboration of our businesses, and it is very much business as usual for our customers and suppliers. Read more here.

2017 - We have now introduced a second van delivery service, in order to meet the demands of our Norfolk customers. This is in addition to our Suffolk van run on Wednesdays.

2017 - A.S.A.P. Supplies were awarded with the Boating Business Website Award at the MTA awards at the 2017 London Boat Show. We also signed an agreement with ZF Services UK at the show to become a distributor for their products.

2016 - We were delighted to get through to the finals of the Institute of Customer Service ‘SME Customer Focus Award’. Unfortunately we were pipped to the post – but being selected and receiving the recognition of the dedicated service team are a proud achievement for all at ASAP!

2016 - To meet our customers changing needs, we have opened a trade and Public counter – our 14,000 items off the shelf now available at our counter. We also extended our opening hours - 8 until 6 Mon to Friday and 8.30 to 12.30 on Saturday.

2015 - The ASAP van hits the road – back by popular demand. Our van is delivering locally on a Wednesday to get products out to our customers.

2015 - We are proud to have been awarded the ‘Excellence in Customer Service Award’ by the Lowestoft Chamber of Commerce in November 2015.

2015 - Our now former Director & Co-Founder, Peter Edwards - received the ‘Boating Business Lifetime Achievement Award’ at the MTA BB Awards ceremony held at London Boat Show 2015

2015 - For the 2nd time in 4 years, A.S.A.P. were presented the "Sales Growth Achievement 2014" award from the world leaders in fuel filtration - Parker Racor.

2014 - Runner up for "Best Marine Company to Work for" at the BMF Awards.

2014 - Our Managing Director, Shaun Wigley, is appointed Vice Chairman of BMF East Anglia.

2012 - Peter Edwards (our former Director & Co-Founder) appointed Vice Chairman to BMF Commercial Marine.

2012 - Shaun Wigley awarded the "Scott Deverell Young Business Person of the Year Award" at the MTA awards at the London Boat Show.

2011 - Parker Racor Sales award for outstanding sales of Racor Filter and Racor Watermaker products.

2010 - A.S.A.P. Supplies continued to meet the Investment In People standard passing our re-assessment with flying colours.

2009 - National Environmental award issued by the Marine Trades Association (MTA) for doing the most to promote marine environmental awareness.

2006 - International Distributor of the Year award by Centek Industries, USA, manufacturers of GRP Exhaust components and tubing.

2004 - Peter Edwards (our former Director & Co-Founder) awarded Marine Trades Association "Personality of the Year for 2003" and elected Chairman of the Marine Engine & Equipment Manufacturers Association (MEEMA)

2001 - IIP award as A.S.A.P. Supplies met the Investment in People standard.

Peter Edwards (our former Director & Co-Founder) was a member of the steering group for The Green Blue, an exciting environmental awareness initiative by the British Marine Federation and the Royal Yachting Association. Peter is also a member of the British Marine Federation "Environment and Boating Facilities Service", offering some of the best environmental and planning advice to the trade.

Our Website

New Anglia

Although we are available over the phone and via email, we have also developed this website to allow purchases online. We have tried to make the site as easy as possible to navigate so you can find the parts you require. For any help, either with regards to the website or with technical product information, please refer to our contact us page where you can find all the details you need.

This project was supported by New Anglia Local Enterprise Partnership through the growing business fund.

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