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Welcome to our new website, to find out more information or if you are having trouble accessing your account, click here. We are still delivering orders and offering click and collect, please read our COVID-19 update for more information.

Cookies Policy

What are Cookies?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Why do we use Cookies?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third Party Cookies

When you visit our website we use cookies from external sites for different reasons, see below for what third party cookies we use and what we use them for:

_ga, _gat, _gid, collect, OTZ, 1P_JAR, CONSENTGoogleThese are cookies that are necessary for us to collect data with the use of Google Analytics. This allows us to gather information about our users to make visiting the best it can be. Google Analytics allows us to see various information about the user such as; what browser they are using, the country and city the user is in, whether a user is new or returning and more.
test_cookieGoogleThis cookie tests whether cookies are enabled on a users browser.
_fbp, _frFacebookThese cookies are used to create relevant adverts for a user when they are browsing Facebook.
wcsid, hblid, _oklv, _okdetect, olfsk, _okbk, _okOlarkThese cookies are necessary for our live chat service which is run by Olark. These cookies help with keeping the chat live across multiple pages, security, improved caching, remembering users and for detecting when storage contexts change.

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