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Privacy Policy


This privacy policy sets out how ASAP Supplies Ltd uses and protects any information that you give ASAP Supplies Ltd when you use this website or have contact with any of our staff at our offices or events.

ASAP Supplies Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ASAP Supplies Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24/05/2018.

What we collect...

We may collect the following information:

> Your full name

> Your job title and where you work (if you are buying on behalf of a company)

> Contact information including email address and telephone numbers

> Demographic information such as postcode, preferences and interests

> Personal interests relevant to our industry, such as information about your boat(s) and your reasons for being interested in our products

> Additional information relevant to customer surveys and/or offers

> Web browser, operating system, page visit history, network location and IP address when visiting our website

What do we do with this information, and who do we share it with?

When creating an account with ASAP Supplies, the information we request from you will be held in our ecommerce CRM (Customer Relationship Management) platform. This is a website which is hosted by our trusted web hosting company, who also host our main website.You have the right to withhold information from us, as only basic details are required in order to fulfil an order.

When placing an order with us, we need to share some of your personal information with some other companies in order to fulfill the order. Your payment will be taken securely through trusted third party payment providers and your delivery information will be passed through a shipping platform to our carefully selected couriers for you to receive your items. Only data relevant for them to complete their part of the order is passed to these companies. Occasionally, you can request parts to be sent to you straight from one of our suppliers rather than waiting for it to come into stock at ASAP. For this we will share your name and address to our supplier to enable them to ship to you.

When getting in contact with us via email or through the website live chat system, basic levels of information and the conversation trail will be retained in these systems. This would be for us to be able to contact you back or if there is a need to refer to these correspondences for a business need.

When subscribing to our newsletter, your data will also be shared with our email marketing partner. This includes basic information as well as any relevant interests and account details in order to make the newsletters more appropriate to you. We send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you provided when consenting to receive our newsletter. You can manage which emails you receive from this service by clicking "Manage Preferences" at the bottom of any of these emails, or you can "Unsubscribe" and you will not receive any further newsletters.

When applying for credit accounts, we will make searches about you or your company through a credit reference agency, as well as potentially contacting any companies you have given us as trade references. Similarly, if your company is given to us as a trade reference, the details provided will only be used in reference to that trade reference.

When visiting our website, Google analytics will collect information (web browser, operating system, page visit history, network location and IP address), which helps us study our users and improve the website accordingly. Google analytics is a trusted service, and it does not hold any Personal Identifiable Information (PII) such as your name, address, email address.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

If our company substantially sell all of its assets or are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

We would need to disclose information if we are under a duty in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of ASAP Supplies Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We regularly review our service providers as well as our own internal systems to ensure we are fully compliant with PCI DSS (Payment Card Industry Data Security Standard) to ensure all your personal data is protected.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Under GDPR regulations, you have the following rights concerning information held by ASAP Supplies:

> The right to be informed

> The right of data access

> The right to rectification

> The right to erasure (‘right to be forgotten’)

> The right to restrict processing

> The right of data portability

> The right to object

> Rights relating to automated decision-making and profiling

If you wish to make a request for the personal data which we may hold on you under the data protection act, or have any further queries, you can submit a Subject Access Request (SAR) by emailing sars@asap-supplies.com.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. To learn more about cookies and how to enable or disable them, please see our cookies guide.

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